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» Category: Frequently asked questions  (Go back)

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How long can I use the free trial? Article rated 3.0/5.0
The choice is based on your individual needs. We know very well that small businesses are very price sensitive. So, we provide the owners with a 7 day free trial for our Starter package when you can c...
Do I have to sign a long term contract? Article not rated yet
There is no contract for your subscription. There are no fees for changing plans and you may cancel at any time by going to your account and in settings deactivating your account, or by going to PayPa...
No Hidden Costs Article not rated yet
Our pricing structure is an excellent means to control labor cost. It offers the best return on your investment in the form of a flat, affordable monthly fee. Click on mTimeCard site to see our subscr...
Do I need a credit card to sign up? Article not rated yet
Yes, you need a valid credit card. In order to start the 7 days free tial you do not need credit card. Only after the 7 days trial period expires, you will be charged on a monthly base according the p...
Can I upgrade or downgrade at any time? Article not rated yet
Yes, you can. Simply click on the mTimeCard link and you'll see our terms.You can upgrade at any time and all the information in your current profile will be kept the same after the upgrade. So you ca...
What types of payment do you accept? Article not rated yet
Currently we accept all types of credit cards working via PayPal. Your credit card will be automatically billed monthly, according the subscription you have for mTimeCard.  
How many employees can use mTimeCard? Article rated 1.0/5.0
It can be used for unlimited employees and unlimited administrators. Everything depends on, what are your needs to monitor your work places and employees.You can add as many employees as you want, but...
Is there any software to install on PC? Article not rated yet
No. mTimeCard is web based. You can access it from any PC with an internet connection and web browser. The only software that is installed is on the employees' phones.Now you can use not only the web ...
After moving to paid subscription, will I lose my data and settings? Article not rated yet
No! Moving to the paid subscription, according your Venues and Employees is automatic. Everything in your profile will be saved and working with no changes.When your 7 days free trial expires, all you...
Do I have to sign a contract to use mTimeCard? Article not rated yet
No. You are under no obligation to sign a contract or commit to a certain period of time when signing up for mTimeCard. There are absolutely no fees for changing subscription types or canceling your a...
How long does it take to get my account set up? Article not rated yet
Your account is created right after you enter your registration email and password, or by logging through Facebook or Google+.Once you are logged in your account you have to confirm your registration ...
Confirmation email Article not rated yet
When registering to mTimeCard you will recieve a confirmation email. This confirmation email is send from mTimeCard to the email address you have provided in the registration step. Confirmation email...
Is my account erased without payment? Article not rated yet
When mTimeCard did not receive the monthly payment for your account, you can still access it. But you cannot use the functionalities in it. Your account will be save in the system and when the paym...
Are there any limitations on the trial compared to the actual package? Article not rated yet
No, you can do everything on the trial version that you can on the actual package, which you have selected.
Where can I find the Help Contents? Article not rated yet
Open http://help.mtimecard.com or when you are in your profile use the Help link located on every page in the upper left corner.
How is pricing figured in mTimeCard? Article not rated yet
The price packages are figured according the number of employees that you will track in your mTimeCard profile.